Hotel Receptionist in Stockton, California For Sale

Company Description
Job Description
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Our client has current vacancies for the position of Hotel Receptionist. As a hotel receptionist, your main duties would include:
Dealing with bookings by phone, e-mail, letter, fax or face-to-face
Completing procedures when guests arrive and leave
Choosing rooms and handing out keys
Preparing bills and taking payments
Taking and passing on messages to guests
Dealing with special requests from guests (like booking theatre tickets or storing valuable items)
Answering questions about what the hotel offers and the surrounding area
Dealing with complaints or problems.
You would work as part of a team and you may be responsible for one area such as managing telephone reservations or guest departures (also known as checkouts).
Your duties may include other tasks such as showing guests to their rooms and serving drinks in the bar.
No experience is required as full training will be provided however a background in one of the following fields may be of advantage: Customer Service, Receptionist, Office Admin / Administrator, Office Junior, Sales, Customer Facing Retail Positions.
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